Meme of the Day - October 16, 2024
Hot take: Referral pads shouldn't exist in dentistry anymore.
Why do referral pads still exist in 2024?
A few reasons referral pads are great:
- "This is the way we've always done it"
- It creates face time between specialist and general dentist offices - at some point the pad runs out and they need to drop off more
- It's easy and fast
- It's custom to the specialist
- The referring office can give it to the patient to take to the specialist
A few reasons that referral pads need to go away:
- HIPAA compliance - paper forms can get left out, lost, not trashed correctly
- It's manual
- People have bad handwriting
- There's no digital trail of when the referral was created, sent, updated etc.
- No connection between the general dentist and the specialist if the referral is just handed to the patient - the specialist doesn't know that they have a patient that needs their help
- An office manager has to scan it into their practice management system like Dentrix, OpenDental, Eaglesoft, Archy, Carestack, WinOMS, OMSVision, EndoVision, Orthotrac, and the list goes on
The #1 reason dental patient referral pads need to go away is that it's 2024 and there are digital solutions like Sindi that can manage the patient referral process from start to finish in one place with software.
A referring office should be able to:
- Send a referral digitally
- Print a physical copy
- Notify the patient via SMS that the referral was sent
- See when the receiving office accepts it
- Message the office back and forth on the referral
- Share x-rays and other files
- See 100% visibility into the patient's care including scheduled appointment, treatment, and post-op notes
- Store all of this information in their practice management system so they have a complete record of the entire referral
If you're ready to do away with referral pads and manage your patient referrals with a dental patient referral software, it's time to use Sindi. You can sign up for a free 60-day trial, no credit card required here.
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